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Technical Support
Is your restaurant scrambling to figure out what to do with a down server? Does your system appear to be running slower than it should be? If you need help improving your digital guest experience, now is the perfect time to reach out to DineEngine for technical support.

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    Eliminate Stress with Expert Technical Support

    Whether you’re reaching out with an urgent or reoccurring request, our team has a range of technical support packages built to fit your specifications. We can help with anything from technical fixes to upgrades, security concerns, patches, code clean-up and even backend training.

    Database Administration Services, MySQL & Oracle DB

    Virtualization Administration and Software-as-a-Service

    Nationwide Datacenter Region Access

    Custom Software Service Level Agreements

    16+ Years

    of Experience

    Performant Backbone

    Faster is better with DineEngine Cloud.  With the powerful combination of Oracle’s Platform-as-a-Service and DineEngine’s expertise, your application will run at peak performance.

    Security Driven

    Security takes priority whether it’s a Web Application Firewall (WAF) set-up or site level security with SSL certificates, DineEngine is here to protect your app from DDOS attacks. 

    Economical Delivery

    Cost effective cloud services at scale to provide your brand with a cloud infrastructure at a fraction of the costs associated with doing business online, even better than AWS.

    Advice and solutions for all your needs

    Maintenance Plan
    Have a problem? Submit a help ticket to our support team. We’ll work up a maintenance plan to get you back on track. Current DineEngine clients can access the support portal here.

    Managed App Support
    Did you break something? Did you inherit spaghetti code? We can find the bugs in your application and fix them.

    Project Status
    We collaborate with you on ventures. Gain access to your project’s real-time progress using our shared software.


    Technical & Managed Cloud Support

    DineEngine will maintain all your IT infrastructure within next-generation managed cloud designed to run applications with speed, performance, compliance and security, customized to reliably scale with your needs.

    Whether it’s a one time troubleshooting concern or ongoing monthly maintenance, DineEngine is the answer to your cloud infrastructure issues. In addition to servers, we offer a range of solutions including web hosting, performance tuning, bug tracking, and more.

    Cloudflare DNS

    Default implementation of Cloudflare DNS across all of our domains and zones, SSL & WAF protected.

    Database Services

    MySQL and Oracle DB, serve as best-in-class data storage for even the largest brands.

    Nginx Administration

    Reverse proxy and performance tuning to maximize traffic in a secure and redundant way.

    Virtualization Set-up

    Virtual machines are the life blood of the cloud, we can set-up VMs for VMWare or ProxmoxCE.

    Linux Administration

    Open source operating systems keep costs low while maximizing performance.

    Nodejs Setup & Tuning

    With PM2 and Node based applications we certify efficient and performant applications.

    Get Started with DineEngine.

    Get your project done the right way every time. A DineEngine Technologist will reach out to you within 24 hours, guaranteed.  Now that’s service.

    (800) 338-8102

    733-C Lakeview Plaza Blvd.
    Worthington, Ohio 43085